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Castle Hot Tubs
Jan 26, 2022

What is the best brand of hot tub?

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If you are considering investing in a hot tub for the first time, the choice can be overwhelming.

What is the best brand of hot tub?

If you want to work out what is the best brand of hot tub, then you have a lot of choice!  We did a recent survey and found that we could name nearly 50 manufacturers of hot tubs. This is before you add in the many re-branded versions of tubs available from some manufacturers.

How do you choose the best brand of hot tub?

The definition of “best” brand is always going to be a subjective choice. However, there are some factors that can help you narrow down the field.

Before you part with any money, it is crucial that you have selected from a trusted brand, with a UK dealer & support network. There is nothing wrong with purchasing a hot tub manufactured in China. However, if you are buying directly from an online site offering a kerbside delivery of your hot tub, you risk a product with a worthless warranty. Returning a hot tub to China is a very expensive business!

Also avoid cheap non-official / ‘grey imports’ of known brands that are often available online for similar reasons.

 

 

Research the reviews:

Reviews registered with third-party review collectors such as Reviews.co.uk tend to be the most reliable as they are reviewed by verified customers and are harder to manipulate by an unscrupulous dealer.  Be more wary of online marketplace reviews that can sometimes be faked.

A small handful of bad reviews may not be a red-flag. It is after all, impossible to please everyone, all of the time. But do use your judgement. Poor quality products and bad customer service is often a pattern that you can spot – don’t think the experience will be different, just because it’s you!

WhatSpa? Magazine advise…

Your choice of spa should be as much about the integrity, professionalism and after-sales service offered by potential retailers as it is about the spa itself.

Castle Hot Tubs are certified WhatSpa? Professional retailers, having passed a stringent extra set of criteria, including professional training accreditation by attending industry-recognised hot tub technician courses.

Check the warranty

The manufacturers warranty is an expression of confidence in their product. Hot Tubs do have parts that will be subject to wear and tear over time. Therefore, most hot tub warranties will offer different levels of cover for different components. Make sure you have a clear understanding of these terms and conditions, and any responsibilities you may have in order to ensure the warranty remains valid.

The best brands of hot tubs in Wales

As an independent dealer, Castle Hot Tubs have the freedom to choose and partner with selected brands, that we believe are the best in the business:

 

master spas logo

 

Master Spas

Master Spas are the largest swim spa manufacturer in the world, and the largest hot tub company that makes 100% of their products in the USA.  Operating from their 33-acre, state of the art campus, MasterSpas supply a world-wide network of dealerships.  Known for best-in-class manufacturing, innovation and energy efficiency.  When you buy a Master Spa, you’re making an investment in your future, with a product you can depend on.

 

BeWell Canada Spa Logo

BeWell Canada Spas

Be Well Canada Spa is a Canadian spa manufacturer based north of Montreal in Quebec, Canada. Be Well offer a range of premium quality spas that are efficient and powerful.  Strong thermal insulation is used, capable of withstanding the extreme cold of the Canadian winter.  This guarantees you significant energy savings compared to cheaper spas.

We are the Friendly Company!

 

Our Promise to You:

Our expert, trained staff offer you a warm welcome.  We will help you identify the best model of spa to fit your lifestyle and your available space.  We don’t believe in pressure sales, or closing a “deal”.  Castle Hot Tubs do believe in providing helpful advice, and keeping you as our loyal customer for life.

Platinum Spas logoBarcelona hot tub with 86 jets by with Platinum Spas logo overhead view

Platinum Spas

The Platinum Spas brand grew from a product range launched in 2013. Platinum Spas offers a wide choice of award-winning hot tubs and swim spas (including WhatSpa? Best Buy awards).  Assembled at three factories in China.  Platinum Spas have complete ownership of the design, specification and quality of their hot tubs & swim spas.  The use of high quality components results in spas that are built to last.  This includes American-made Acrylic shells and European-made Control Systems.

California Spas  Venice Hot Tub

California Spas

California Spas are manufactured in the USA and are rotationally moulded, a process which uses less material and labour than traditional acrylic hot tubs. This results in an incredibly durable and strong “uni-body” (one-piece) hot tub shell, eliminating the need for an internal support frame. Using this method, California Spas are able to deliver a great hot tub experience at a more affordable price point.  California Spas use Gecko controls and are certified to the strict guidelines set forth by the California Energy Commission (CEC) who sets the bar for energy-efficient hot tubs.

 

Need more help in deciding what is the best brand of hot tub or swim spa for you?

Let us help you to find the perfect hot tub to match your requirements!

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