Castle Hot Tubs have many years of experience in servicing, repairing and moving hot tubs and spas throughout Mid, West & South Wales.
We provide several different services to make your life easier when it comes to repairing or maintaining your hot tub.
All of our engineers have completed the BISHTA/NICEIC Electrical Final Connections for Spas and Hot Tubs Training Course, as well as Gecko Alliance Certified Technician training and are therefore familiar with a huge range of hot tubs and spas, whether or not they were initially provided by us. Our Senior Engineers are Pool & Hot Tub Professionals Association Certified Hot Tub Technicians.
Take advantage of our Annual Service Plans and spread the cost over 12 months – essential if you are operating a hot tub in a business setting!
Or check out our individual service call-out options, below.
Includes 1 hour to diagnose and resolve any problems with your hot tub.
If new parts are required our engineer will quote you on any recommended parts to complete repairing your hot tub.
If the repair requires work over 1 hour you will be charged at an hourly rate of £45.
There may also be a fuel charge, depending on your distance from our service hubs.
*£85 call-out charge for hot tubs supplied and installed by Castle Hot Tubs. £120 call-out charge for hot tubs supplied by third-parties.
Drain down spa, hoover out bottom and jets. clean filters, refill and re-commission.
Add biofilm eliminator to spa and flush through jets, drain down spa, hoover out bottom and jets. Add vinyl protector to cover, refill and re-commission.
Winterise – Drain down spa, hoover out bottom and jets, clean filters & replace cover.
Spring Refill – Winter damage inspection, seal check, general clean, apply vinyl cover protector, refill water and commission ready for use
26 point hot tub inspection to include replacement heater seals, diverter lubrication, biofilm eliminator added to spa and flush through jets. Drain down spa, hoover out bottom and jets, add vinyl protector to cover, refill and re-commission.
*excludes any parts needed
We can also offer Swim Spa servicing, please call us for prices
We can move your hot tub! If you need to move a hot tub within southwest Wales, we have a number of options for you.
We can remove your hot tub and then simply deliver it to the destination.
We can remove your hot tub and then deliver, set up and commission it.
We can remove your hot tub and then store if for you at are secure premises for an agreed time and price.
Please note that if a crane is required for removal and/or delivery, it is your responsibility to arrange and organise.
Super quick. Part fitted perfectly would recommend seller.
Consistently an excellent service.
Good quick service.
Castle Hot Tubs were super helpful on the phone. Great value and efficient service and delivery.
Always friendly, swift service
Great service, great value, really rapid delivery
always excellent service from Castle Hot Tubs, and the delivery of orders is efficient and timely. Products are varied and cost-effective. Highly recommend
Great Company to deal with, also give a discount to regular customers. I recommend them
Item received promptly and well packaged.
Great service, as always. Good products and prompt delivery, thank you.
Excellent clear robust sign
Very quick delivery and an excellent filter
Perfect easy transaction. Always a pleasure. Many thanks
Love castle hot tubs. Very fast delivery. If can’t find what you need give them a ring staff are really helpful and friendly. I won’t go anywhere else for my tub needs.
Order arrived next day even though I had just missed the 2pm deadline, I called them up and as the post hadn’t gone they were able to deliver next day still, very helpful.
Easy website,good value fast delivery.
Only place to go for decent hot tub spares and chemicals
Membership offers a small discount, so better price than certain online suppliers. Always well-packed and Parcel Force delivery.
Excellent service. Good quality goods
Very easy to use website.. great product at a competitive price . Can highly recommend