Castle Hot Tubs have many years of experience in servicing, repairing and moving hot tubs and spas throughout Mid, West & South Wales. We provide several different services to make your life easier when it comes to repairing or maintaining your hot tub.
All of our engineers have completed the BISHTA/NICEIC Electrical Final Connections for Spas and Hot Tubs Training Course, as well as Gecko Alliance Certified Technician training and are therefore familiar with a huge range of hot tubs and spas, whether or not they were initially provided by us. Our Senior Engineers are Pool & Hot Tub Professionals Association Certified Hot Tub Technicians.
Take advantage of our Annual Service Plans and spread the cost over 12 months – essential if you are operating a hot tub in a business setting!
Or check out our individual service call-out options, below.
Includes 1 hour to diagnose and resolve any problems with your hot tub.
If new parts are required our engineer will quote you on any recommended parts to complete repairing your hot tub.
If the repair requires work over 1 hour you will be charged at an hourly rate of £45.
There may also be a fuel charge, depending on your distance from our service hubs.
*£85 call-out charge for hot tubs supplied and installed by Castle Hot Tubs. £120 call-out charge for hot tubs supplied by third-parties.
Drain down spa, hoover out bottom and jets. clean filters, refill and re-commission.
Add biofilm eliminator to spa and flush through jets, drain down spa, hoover out bottom and jets. Add vinyl protector to cover, refill and re-commission.
Drain down spa, hoover out bottom and jets, clean filters & replace cover.
26 point hot tub inspection to include replacement heater seals, diverter lubrication, biofilm eliminator added to spa and flush through jets. Drain down spa, hoover out bottom and jets, add vinyl protector to cover, refill and re-commission.
*excludes any parts needed
We can also offer Swim Spa servicing, please call us for prices
I have been using Castle hot Tubs for several years and they introduced me to Aqua Finesse. Always helpful when I ring, and one gets a discount with an account. Delivery is always swift. Having now introduced a subscription service, makes it a lot easier, thank you.
Great quality and price
Excellent product and brilliant combination from the company. Highly recommend
Good quick service as always
I have used Castle hot tubs for all my needs for a few years now and they are very efficient and helpful.
delivered as meant to and product as described
we have been using Castle Hot Tubs for several years; always good value, 1st class service and very wide choice of hot tub requirements. Knowledgeable staff to help with any problems.
Great. Just what i wanted and cheaper than other companies
Great product. Used a small amount and it worked. Stopped my leak within 48 hours.
Very professionalc company, good friendly staff both at stores and workmen. Recommend to anyone interested in purchasing a Hot Tub.
effficient delivery and value for money
Great product and quick delivery. Thanks
Excellent service and quick delivery happy to use again
Good products with member discount prices always fast and reliable shipping.
Always a prompt service & great products
Excellent service from purchase to post delivery.
Always had good service and technical advice. Have bought chemicals and hot tub parts from them
First class service as always
We use AquaFinesse in our hop tub, and always buy from Castle Hot Tubs, as we find the to be a good reliable, trustworthy company. Will continue to purchase from them in the future.
Great service 👍🏻