Castle Hot Tubs have many years of experience in servicing, repairing and moving hot tubs and spas throughout South Wales. We provide several different services to make your life easier when it comes to repairing or maintaining your hot tub. All of our engineers have completed the Balboa Component Training Course and are therefore familiar with a huge range of hot tubs and spas, whether or not they were initially provided by us.
Castle Hot Tubs have many years of experience in servicing, repairing and moving hot tubs and spas throughout South Wales. We provide several different services to make your life easier when it comes to repairing or maintaining your hot tub. All of our engineers have completed the Balboa Component Training Course and are therefore familiar with a huge range of hot tubs and spas, whether or not they were initially provided by us.
Includes 1 hour to diagnose and resolve any problems with your hot tub. If new parts are required our engineer will quote you on any recommended parts to complete repairing your hot tub. If the repair requires work over 1 hour you will be charged at an hourly rate of £45. There may also be a fuel charge, depending on your distance from our service hubs.
Drain down spa, hoover out bottom and jets. clean filters, refill and re-commission.
Add biofilm eliminator to spa and flush through jets, drain down spa, hoover out bottom and jets. add vinyl protector to cover, refill and re-commission.
Drain down spa, hoover out bottom and jets, clean filters & replace cover.
26 point hot tub inspection to include replacement heater seals, diverter lubrication, biofilm eliminator added to spa and flush through jets. Drain down spa, hoover out bottom and jets, add vinyl protector to cover, refill and re-commission.
*excludes any parts needed
Good products with member discount prices always fast and reliable shipping.
Always a prompt service & great products
Excellent company
Excellent service from purchase to post delivery.
Always had good service and technical advice. Have bought chemicals and hot tub parts from them
First class service as always
We use AquaFinesse in our hop tub, and always buy from Castle Hot Tubs, as we find the to be a good reliable, trustworthy company. Will continue to purchase from them in the future.
Great service 👍🏻
Good service. I had a problem with the chemical balance with my hot tub. The lady I spoke to was very helpful. I've bought from Castle hot tubs many times before and have always been happy Delivery was fast
I’m still waiting for them
Ease of ordering, guaranteed delivery dates with express delivery an option. Goods retuned successfully with repayment simple, great company to deal with
Easy reliable dependable enough said!
Good and reliable company with a comprehensive website from the whole spa/hot tub down through spares, accessories and chemicals. Delivery is good and competitively priced.
A really good service
Staff member very pleasant and helpful to talk to. Advised place order on-line. 5% discount would be applied automatically. Order placed on-line. Excellent delivery time from date of purchase (within 2 days) Dissappointed to find 5% discount not applied. I have been a customer since 2012. Discount has always been applied when purchasing over the phone. I intend to remain a loyal customer but will only place future orders over the phone.
Very good, been using you for years, products very good, especially for sensitive skin.
Very helpful and friendly on the phone. My item was well packed and arrived on time. Would highly recommend. Thank you
Excellent service and very competitively priced
delivery of chemicals was very quick and effecient
Super as usual Always buy from you
The Castle Hot Tub team always provide an efficient and friendly service.
